XCADEY is committed to providing high-quality power meters, cycling training equipment, and accessories to customers worldwide, ensuring reliable and convenient delivery.

SHIPPING COVERAGE

We ship to most countries and regions worldwide (excluding Spain and Portugal). Orders are processed and shipped only on business days (Monday through Friday, excluding public holidays).

SHIPPING FEES

• Free Standard Shipping: All orders over $329 receive free standard shipping.
• Orders under $329: A flat shipping fee of $10 applies.

PROCESSING & DELIVERY TIME

• Processing time: 1–7 business days (delays may apply on public holidays).
• Estimated shipping time: 7–28 business days.

Please note: Shipping may be delayed due to customs clearance, logistics in remote areas, or force majeure (such as natural disasters or policy changes). We will notify you via email in the event of delays.

You can contact us at info@xcadey.com

DUTIES & TAXES

All product prices do not include duties and taxes. Upon arrival at the destination country, local customs may charge duties and taxes based on applicable regulations. These charges are the responsibility of the recipient. If you have any additional requirements, please contact us at info@xcadey.com before placing your order, and we will do our best to assist.

ORDING TRACKING

After your order is shipped, you will receive a shipping confirmation email with a tracking number. You can also track your order at any time through the “Order Tracking” page on our website.

COSTOMER SUPPORT

If you have any questions about your order or shipping details, please contact our Customer Service team:
📧 Email: info@xcadey.com