What to do if charging is abnormally(indicator LED stays on)?

  1.Wipe the charging port and the power meter spider interface with alcohol;

  2.Try charging again;

  3.If there is still no response, use a multimeter (or other detectable tools) to check if the charging cable outputs 5V voltage.

  If the charging cable is confirmed to be damaged, please change it with a new one; if the charging cable is normal, please contact after-sales customer service:

    📩 Email: sales@xcadey.com
    📱 WhatsApp: +86 18924197081
    ⚠️ Do not send back without review