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POWER METER:Can the power meter spider be left unused for an extended period? Yes.Must charge it once every 2-3 months.

POWER METER:Can it be washed or exposed to the sun? It can be cleaned normally, but please note:Do not expose to direct sunlight for extended periods;Do not use a high-pressure water gun to rinse directly;Avoid using cleaning agents containing corrosive chemicals.

POWER METER:What to do if the power meter spider can’t be fully charged? 1.Use a 5V1A slow charger to charge the power meter spider until all LEDs are off;2.Connect the power meter spider via App, click [Calibrate], and check whether the battery level reaches 100%.

POWER METER: What to do if only the second LED blinks when the power meter spider is charging? This is a hardware issue. Please contact after-sales customer service for handling.📩 Email: sales@xcadey.com📱 WhatsApp: +86 18924197081💬 WeChat: xcadey⚠️ Do not send back without review.

POWER METER: What to do if the power meter spider can only be connected when plugging the cable? If the power meter only can be detected by plugging the cable, but disconnects after unplugging the cable 5 seconds. This is a hardware problem and need to contact the customer service for assistance.📩 Email: sales@xcadey.com📱 WhatsApp:

POWER METER: How to do if the LED light stays on? Openning the app and checking if DFU mode can be found. If yes, please refer to the DFU sulotion. If not, it’s a hardware problem. Please contact the customer service for assistance.📩 Email: sales@xcadey.com📱 WhatsApp: +86 18924197081💬 WeChat: xcadey⚠️ Do not send back without

POWER METER:What to do if there is an abnormal noise? Please check:-Whether the installation is standardized;-Whether the clearance around the central axle is correct;-Whether the screw torque of each part meets the requirements.

POWER METER:My power of the spider is showing 0 watts. What should I do? 1.Open the XCADEY App → Check if “Power Adjust” is 0%If it is 0%, please adjust the Power Adjust to 100%, and recalibrate via the APP and bike computer; 2.If the Power Adjust is originally 100%, or there is still no

POWER METER:What to do if the power meter spider data is inaccurate? Please confirm whether calibration has been performed before riding. If not calibrated, please calibrate via App and bike computer:–APP: Click [Calibrate] after connection;–Bike computer: Activate the power meter spider by rotating the chain counterclockwise, then keep the bike stationary, and then calibrate it. Ride again after calibration

POWER METER:What to do if the power meter spider disconnects during riding? Situation ①: Occasional disconnection (once) Open the App and reconnect the power meter spider,If the device cannot be found, plug the charging cable for 3 seconds and then unplug to try again;After connecting and entering the app, click the calibration button to calibrate,