XCADEY POWER METER:What is the waterproof rating of the power meter spider?
POWER METER:What is the waterproof rating of the power meter spider? IP67 (suitable for daily riding and use on rainy days).
POWER METER:What is the waterproof rating of the power meter spider? IP67 (suitable for daily riding and use on rainy days).
POWER METER: How to extend the battery life of the power meter spider? Avoid frequent fast charging and avoid charging it only after the battery has dropped to 0%.Use a 5V1A slow charger;If not used for a long time, please charge it once every 2-3 months.
POWER METER:How to prevent oxidation of the power meter’s charging port? The power meter spider is designed with a magnetic charging port.If there is water stain, please clean it in time and keep it dry.
POWER METER:Can the power meter spider be left unused for an extended period? Yes.Must charge it once every 2-3 months.
POWER METER:Can it be washed or exposed to the sun? It can be cleaned normally, but please note:Do not expose to direct sunlight for extended periods;Do not use a high-pressure water gun to rinse directly;Avoid using cleaning agents containing corrosive chemicals.
POWER METER:What to do if the power meter spider can’t be fully charged? 1.Use a 5V1A slow charger to charge the power meter spider until all LEDs are off;2.Connect the power meter spider via App, click [Calibrate], and check whether the battery level reaches 100%.
POWER METER: What to do if only the second LED blinks when the power meter spider is charging? This is a hardware issue. Please contact after-sales customer service for handling.📩 Email: sales@xcadey.com📱 WhatsApp: +86 18924197081💬 WeChat: xcadey⚠️ Do not send back without review.
POWER METER: What to do if the power meter spider can only be connected when plugging the cable? If the power meter only can be detected by plugging the cable, but disconnects after unplugging the cable 5 seconds. This is a hardware problem and need to contact the customer service for assistance.📩 Email: sales@xcadey.com📱 WhatsApp:
POWER METER: How to do if the LED light stays on? Openning the app and checking if DFU mode can be found. If yes, please refer to the DFU sulotion. If not, it’s a hardware problem. Please contact the customer service for assistance.📩 Email: sales@xcadey.com📱 WhatsApp: +86 18924197081💬 WeChat: xcadey⚠️ Do not send back without
POWER METER:What to do if there is an abnormal noise? Please check:-Whether the installation is standardized;-Whether the clearance around the central axle is correct;-Whether the screw torque of each part meets the requirements.