POWER METER:My power of the spider is showing 0 watts. What should I do? 1.Open the XCADEY App → Check if “Power Adjust” is 0%If it is 0%, please adjust the Power Adjust to 100%, and recalibrate via the APP and bike computer; 2.If the Power Adjust is originally 100%, or there is still no
POWER METER:What to do if the power meter spider data is inaccurate? Please confirm whether calibration has been performed before riding. If not calibrated, please calibrate via App and bike computer:–APP: Click [Calibrate] after connection;–Bike computer: Activate the power meter spider by rotating the chain counterclockwise, then keep the bike stationary, and then calibrate it. Ride again after calibration
POWER METER:What to do if the power meter spider disconnects during riding? Situation ①: Occasional disconnection (once) Open the App and reconnect the power meter spider,If the device cannot be found, plug the charging cable for 3 seconds and then unplug to try again;After connecting and entering the app, click the calibration button to calibrate,
POWER METER: What should I do if my power meter’s battery life gets shorter? Please use a slow charger (5V1A), avoid using fast chargers or power banks.It takes about 5-6 hours to charge, and the LED light will automatically turn off when fully charged.
POWER METER:What should I do if my power meter spider doesn’t respond when charging? 1.Wipe the charging port and the power meter spider interface with alcohol;2.Try charging again;3.If there is still no response, use a multimeter (or other detectable tools) to check if the charging cable outputs 5V voltage. If the charging cable is confirmed
POWER METER: How should the LED on the power meter blink normally during charging? Gen 1 power meter spider: The LED stays on when plugged in and automatically goes off when fully charged. Gen 2 power meter spider: ① Official firmware version 40/41: After power-on, the four LEDs flash in sequence and go off when
POWER METER:How to solve the DFU mode issue? When the power meter enters DFU mode, please try to recover it as follows: Method 1: Quick recoveryConnect the power meter with the charging cable and charge for about 5 seconds, then unplug the cable.If the LED on the power meter turns off, it means the device
POWER METER:XCADEY POWER METER SPIDER:What to do if I upgraded to the wrong firmware version? ① Open the XCADEY APP ② Click [Settings] in the upper right corner ③ Enter the invitation code: U5qxJgok1*Sz2X（Press the Enter key on the keyboard after inputting.） ④ Return to the homepage ⑤ Connect the power meter spider ⑥ Long press [Official Firmware Upgrade] ⑦ Select the correct model: Gen 1
POWER METER:Can the Gen 1 power meter spider be upgraded to the Gen 2 firmware? No.Different versions of power meter spiders correspond to different firmwares.Incorrect upgrade will cause functional abnormalities.
POWER METERT:How to update the firmware? Please upgrade it via the APP. For details, please refer to: