POWER METERT:How to revert from beta firmware to official firmware? ① Connect the power meter spider in the App② Enter the connection page③ Click [Official Firmware Upgrade]④ Follow the prompts to upgrade ⚠️ Ensure the power meter spider has sufficient battery before proceeding.
POWER METER:What to do if firmware upgrade fails? ① Exit the App ② Reopen it ③ Click [Settings] in the upper right corner ④ Enter the beta invitation code: Ga6Mwyo06UvrXE (press Enter key) ⑤ Return to the homepage ⑥ Reconnect the power meter spider ⑦ Enter DFU mode ⑧ Long press [Official Firmware Upgrade] and select the correct model: Gen 1: XPOWER-S GEN1 Gen 2: XPOWER-S GEN2
POWER METER: Do I need to recalibrate after firmware update? Yes, please recalibrate after the update is completed.
POWER METER: What is the latest firmware version of the power meter spider? Gen1 power meter spider: Version 38Gen2 power meter spider: Version 41 (some models of ROTOR ALDHU are 48) ⚠️ Upgrading to the wrong version may cause functional abnormalities
POWER METER: How to install my power meter spider? 1.Remove the chain.2.Separate the original crank, spider, and chainring.3.Replace the original spider with the new power meter spider. Pay attention to the torque of the spider screws or lock caps or the chainring bolts.（Please refer to the image below.）4.After installation, check and adjust the front derailleur
POWER METER: What is the correct calibration method? Calibration can be performed via APP and bike computer: APP Calibration:Open the XCADEY App → enter the connection interface → click the [Calibration] button. Bike Computer Calibration:Rotate the chain counterclockwise to activate the power meter spider, keep the bike stationary (do not ride or step on the
POERTM METER: Why are some Easton spiders loose and others tight when installed with the crank? Different brands of crank interface have slight manufacturing tolerances, so the tightness of the connection may vary slightly. If there is an obvious abnormality after installation, you can contact the official customer service for replacement (please make sure the
POWER METER: What steps should be taken if calibration fails? If calibration fails, please follow the steps below:1.Remove the connected power meter spider from the bike computer;2.Reactivate the power meter spider;3.Search for and re-connect the device;4.Perform the calibration operation again. If it still doesn’t work, you can try calibrating multiple times. It usually returns to
POWER METER: Is a torque wrench required for installation? Yes, it is recommended to use a torque wrench during installation to ensure a secure fit. For the connecting screws between the spider and the cranks/chainring: please tighten them with a torque wrench; （1）For the crank interface: please install it according to the torque range shown in the
POWER METER: What is the normal range of calibration return values in a bike computer? The calibration return value of the Gen 1 power meter is around 100, with a fluctuation of ±100.The calibration return value of the Gen 2 power meter is around 600, with a fluctuation of ±200. The calibration return value of